About Allbits
Allbits has been succesfully trading for 18 years. We currently have three branches in Kent with over 5000 square foot
of showroom space. This Internet site trades from our New Romney branch, which currently employs 9 staff. The branch hosts a large showroom and also a plumbing trade counter.
Supplying a quality product is just the beginning....
We realise the importance of quality service and strive to provide this to our customers, before and after the sale.
Delivering Your Goods
All fragile and breakable items i.e Shower doors,trays,baths and mirrors are delivered on our own transport, to ensure a safe delivery. Our vehicle
carries out a 5 day run each week. As a general rule, south east deliveries are carried out each Monday and deliveries to the remainder of the Country are normally Tuesday through to Friday.
Delivery runs are scheduled at the start of each week, and as long as we have a contact telephone number we will phone to advise estimated delivery dates. Please be patient - we can only
give delivery dates once our weekly schedule has been compiled. Although we try to give accurate delivery details, this is subject to change and must be treated as a calculated
estimate. Please allow 10 days for goods delivered on our own transport.
All other goods such as taps, towel rails, showers e.t.c are delivered by Business Post couriers. Once dispatched, goods are delivered on the next business day.
Business Post is a recorded delivery service and a signature will be required. Please make sure your address details are accurate and include a contact phone number.
How To Order
Online payment with Paypal allows you to pay using a Visa, Mastercard, Switch or Maestro card or by using a PayPal account. This is for your maximum protection. Goods will only be delivered to a PayPal confirmed address, thus minimizing the risk of your card being used illegally. In addition you will be covered by the PayPal Buyer Protection scheme in addition to your normal rights.
Do I need to have a Paypal account to order?
No. During the check out stage, you are securly transfered to the Paypal payments page. Here, you are given the choice to pay by either; Logging on to paypal using an existing Paypal account. Or,
Pay by Credit or Debit card. Paypal will simply and securly collect your billing and delivery address and credit/debit card details to complete the transaction.
Is Paypal safe to use?
PayPal protects your financial information with industry-leading security and fraud prevention systems. When you use PayPal, your financial information is not shared with the merchant. Once your payment is complete, you will be emailed a receipt for the transaction.
Delivery Costs
Any delivery charges can quickly be checked as you browse our site. A shopping basket summary is shown at the top of each page. Delivery charges are recalculated each time your shopping basket changes.
All prices shown include VAT @17.5%. There are no hidden costs! The section below explains how delivery charges are calculated. If your still unsure of the total cost, simply add the goods to your basket.
Goods delivered by Business Post....
£10 postage for goods totalling less than £100
£5 postage for goods totalling between £100 and £200
Free postage for orders over £200
Goods delivered by Allbits transport....
£20 delivery charge. Orders containing multiple items do not incur any extra costs.
PLEASE CALL US BEFORE MAKING A PURCHASE IF YOU HAVE ANY QUESTIONS - OUR SALES TEAM ARE AVAILABLE BETWEEN 9.00AM AND 6PM DURING THE WEEK
How To Contact Us
Our Internet Sales Team can be contacted by:
- Email: email us at enquiries@allbitsupplies.co.uk
- Phone: 020 3239 8321 - (During busy periods and out of working hours, please
leave a message and we'll call back as soon as we're free)
- By Fax: 01797 363625
- By Post: Allbits Plumbing Supplies Ltd, Unit 10, Cinque Ports Road, Mountfield Industrial Estate, New Romney, Kent, TN288LH
Contact us using Skype (requires skype account)
Returns Policy
- Goods may only be returned if damaged or faulty.
- Goods must be returned within 30 days of purchase.
- Goods will only be credited if returned in original packing.
- Goods must be returned with all fixtures,fittings and instructions.
A refund will ONLY be given if all of the above conditions are met.
Return goods to:
Allbits Plumbing Supplies Ltd
Unit 10
Cinque Ports Road
Mountfield Industrial Estate
New Romney
Kent
TN288LH
Company Details
Company Registration Number: 04945476
Place of registration: Companies House, Cardiff
Registered Office: 108 Cuxton Rd, Rochester, Kent, ME22JA
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